Check-in and waiting room

Patient arrival without queues or paperwork

Arrival via QR or link, waiting-room board, wait times, digital intake and walk-ins.

Optional add-on — activate when your front desk is ready.

Reception shouldn't live in the hallway and WhatsApp

Knowing who has arrived, how long they have waited and whether their details are up to date usually means calls, paper lists and scattered messages.

With Domeralia check-in, patients confirm arrival via QR or link, update their details before the visit and join a digital waiting room with queue position and estimated wait.

Reception sees a live board, calls the patient, tracks delays and abandonments, and can open a TV screen in the waiting area — including multi-location views and same-day walk-ins.

QR and arrival link

Clinic code or per-appointment link: patients tap “I’ve arrived” on their phone.

Waiting-room board

Who is waiting, who was called and average wait — filterable by professional and location.

Digital intake before the visit

Patients confirm name, phone, email and address; if GDPR/LGPD steps remain, they are guided to the consent portal.

TV board, walk-ins and alerts

Public display without sensitive data, walk-in registration and alerts for long waits or abandonment.

How it fits the clinic day

  • 1 The patient confirms arrival with the clinic QR or their appointment link.
  • 2 They appear on the reception board (and waiting-room TV) with position and estimated wait.
  • 3 Reception calls the patient, starts the visit and reviews the day’s metrics.

FAQ

The waiting list fills cancelled slots. Check-in manages same-day arrival: waiting room, wait times and pre-visit details.

It is an optional paid add-on. You can turn it on when the clinic needs it, without changing the rest of your Domeralia workflow.

Only a shortened display name and who is being called — no phone numbers or clinical data. The staff board stays private for the team.

We offer 14 days free to evaluate Domeralia with your clinic’s real data. The check-in add-on can be activated when you are ready.

Ready to organise arrivals without a queue at reception?

Try Domeralia free for 14 days — no credit card required.