Google reviews

More real reviews, less reputation left to chance

Request Google reviews after visits, filter dissatisfied clients privately and manage your reputation from Domeralia.

Included in every plan — activate when your clinic is ready.

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Why clinics miss reviews (and how to fix it without overloading reception)

A strong Google reputation attracts new patients, but asking for reviews by hand is inconsistent: it depends on someone remembering the message, the mood of the day and whether the patient has the link. Meanwhile, difficult visits can still land as public reviews — with no prior filter.

Domeralia automates the request after an attended visit (email and WhatsApp queue), with a configurable delay. Before opening Google, the patient goes through an NPS gate: below the threshold they leave private feedback for the clinic; above it they are redirected to your Google review URL.

With Google Business Profile connected you can sync reviews and reply from Domeralia — optionally with AI suggested replies that you review before posting. Without OAuth, the module still works with a manual g.page/r/.../review link.

Automatic request after the visit

Once the appointment is marked attended, Domeralia queues the review request by email and WhatsApp with the delay you set — without relying on reception memory.

Private NPS filter

Less satisfied patients leave internal feedback instead of going straight to Google. Protects your public reputation and gives the clinic a chance to recover the relationship.

Google Business sync

Connect your Google Business Profile to import reviews and reply in the same panel — with AI-assisted reply suggestions if AI Assist is enabled.

Channels where patients already are

Automatic email and WhatsApp (wa.me) in the reception queue. The gate link is public and rate-limited for safe use.

How it fits the clinic day

  • 1 The patient attends; Domeralia schedules the review request after your configured delay.
  • 2 They open the NPS gate: low score = private feedback; high score = redirect to Google.
  • 3 The team sees requests and reviews under Reception ? Google Reviews and replies when needed.

FAQ

Yes. The module is included in every Domeralia plan. Activate it whenever you want under Settings ? Modules.

No. You can start with a manual review URL (g.page/r/.../review). OAuth to Google Business Profile is optional to sync and reply to reviews inside Domeralia.

If the NPS score is below your threshold, the patient leaves a private comment for the clinic and is not redirected to Google. That reduces avoidable public negative reviews.

We offer 14 days free to evaluate Domeralia — including the reviews module — with your clinic’s real data.

Ready to request more reviews without overloading reception?

Try Domeralia free for 14 days — no credit card required.

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